Exchange Item
1. Submit A Request
Visit the order page and click the “Exchange” button next to the product you wish to return.
2. Receive Return Authorization
Receive return authorization number (RMA) with exact return address and return label (if legible) – May take 3 working days.
3. Ship It Back
Prepare the shipment, write the RMA number on the box and drop the package to the shipper.
4. Receive Replacements
Once the product is received your replacement will be shipped within 3 working days.
FAQ
What Can I Exchange?
If you are not completely satisfied with your purchase. We are happy to exchange New / Unused products within 30 days of receiving the order.
Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures may be necessary to complete your request.
The few exceptions for items that cannot be returned include:
- Items Marked “Manufactured or Custom” (clearly indicated on the product page before placing your order)
- All Wheel & Tire Packages
Who Pays For Shipping Cost?
You will pay for the shipping cost if the reason for your exchange is:
- Buyer remorse
- Don’t like how the product look
- Ordered by mistake
- Any other reason not covered by our free return policy
Things to consider:
- We do not provide return shipping label for any of the return reasons mentioned above. You will be responsible to ship the product back to us and pay any cost associated with the return.
- Return Authorization approval is required for all exchange requests. You can initiate a exchange request from the order page.
Do You Charge Restocking Fee?
Yes!
We do charge 20% restocking fee for all returns that match the following reasons:
- Buyer remorse
- Don’t like how the product look
- Ordered by mistake
How do you calculate restocking fee?
Restocking Fee = 20% x (Order Total – Shipping Cost)
Can I avoid paying the restocking fee?
Yes!
You can avoid paying the restocking fee if you opt-in to receive your refund in store-credit instead of credit card refund. The total amount (-) minus shipping cost will be added to your account as a store-credit that is valid for 6-months. You can use this store-credit to purchase any product on the website.
Customization on a Budget
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